Duma Classic Tours ("we", "us") respects your privacy. This policy explains what information we collect when you use our website or contact us, and how we use it.
Information we collect
When you send an enquiry or request a quote, we collect the details you provide, such as your name, email address, phone or WhatsApp number, country of residence, travel dates, number of travellers, preferences, budget and your message. We also record basic technical information (IP address and browser type) to protect our forms from abuse.
How we use your information
To respond to your enquiry and prepare a personalised itinerary and quotation.
To arrange and operate the travel services you book with us.
To contact you about your trip before, during and after travel.
We do not sell your personal information. We share only what is necessary with trusted partners (for example lodges, camps, airlines and park authorities) in order to deliver your booked services.
How long we keep it
We keep enquiry information for as long as needed to respond and to operate any resulting booking, and to meet our legal and accounting obligations.
Your rights
You may ask us to access, correct or delete the personal information we hold about you by emailing info@dumaclassictours.com.
Contact
Duma Classic Tours, Arusha, Tanzania. Email: info@dumaclassictours.com. Phone: +255 768 340 959.